Search results increasingly show a synthesized AI answer before a human ever clicks through to a page. Because of that, every question below is written to resolve clearly in its first sentence — the same way we'd explain it out loud, whether you're reading it here or an AI assistant is summarizing it for you.
FAQ
Frequently Asked Questions
Real answers to the questions we actually get asked, organized by what you're trying to figure out — cost, process, technical details, or what happens after launch.
Built to Be a Real Answer, Not Just a Page
Every Answer Here Is Written to Stand on Its Own
About Working With Pexasoft
General Questions
We work with businesses across every major U.S. sector, including florists, restaurants, salons, real estate agents, healthcare providers, contractors, and retailers. Visit our industries page for the full list.
No. While we have dedicated local SEO expertise in cities like New York, Los Angeles, and Chicago, we work with businesses across the entire United States.
We research your specific industry and customer search behavior before designing anything, build SEO into the site structure from day one, and stay involved after launch. Read more on our About Us page.
Yes — a large share of our projects are first websites, not redesigns. We'll walk you through the full process from scratch, with no assumption of prior experience.
Cost and Payment
Pricing Questions
Pricing depends on your business needs, project size, and which services you require. Visit our pricing page for a breakdown, or contact us for a free quote.
Yes. Once we scope your project and provide a written quote, that's the number — not a starting point that grows once work begins.
Payment terms are confirmed during your consultation and provided in writing before work begins.
Yes — hosting, domain renewal, and optional maintenance or marketing. See "Ongoing Costs to Plan For" on our pricing page.
What Actually Happens
Process & Timeline Questions
Most projects take between 3 and 8 weeks from initial consultation to launch, depending on scope and complexity.
Four stages: a free consultation and audit, strategy and planning, design and build with SEO built in, and ongoing support after launch.
As involved as you want to be — we need input on brand direction and content approval, but don't require day-to-day project management from you.
Yes. Our website redesign service keeps your brand while improving speed, design, and search performance, and preserves existing rankings during the transition.
Platform, Ownership & Maintenance
Technical Questions
WordPress, by default — see our WordPress vs Shopify comparison if you're deciding between platforms yourself.
Yes. You own the site, the content, and the domain — we don't withhold access or ownership.
Yes. Every website includes SEO-friendly structure by default, plus a dedicated local SEO and Google Business Profile service.
Yes. Our maintenance and support service keeps your site secure and current long after launch.
Next Steps
Getting Started
Contact us for a free consultation and website audit. We'll answer any remaining questions before you commit to anything.
Nothing is required, but a rough idea of your goals and any existing brand assets helps. We'll guide the rest.
Still Have a Question?
If your question isn't answered here, don't guess — ask us directly. A quick conversation is faster and more accurate than digging through an FAQ page for an edge case.